At codwin, your privacy matters as much as your next big win. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this page carefully before registering or using any part of the platform.
When you register and use the codwin platform, we collect certain personal information that is necessary to operate your account and complywith Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your deposit and withdrawal history, preferred payment methods, and transaction records in Philippine pesos (PHP). When you use the platform on your mobile device, we may collect device identifiers, browser type, IP address, and general location data to help us detect fraud and keep your account secure. Usage data — such as which sports markets you browse, how long you spend on the platform, and which features you interact with — is collected automatically to help us improve the experience for Filipino players. We do not collect sensitive personal information beyond what is strictly required for account operation, regulatory compliance, and responsible gaming obligations.
Your personal data is used primarily to create and manage your codwin account, process deposits and withdrawals in PHP, and verify your identity in line with Philippine anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy — these communications are not optional as they are necessary for the safe operation of your account. With your consent, we may also send you promotional messages about new sports markets, VIP rewards, and platform features; you can opt out of marketing communications at any time by contacting support. Transaction and usage data is analysed in aggregate to improve platform performance, identify technical issues, and develop new features that better serve Filipino players. We may use your data to detect and prevent fraudulent activity, money laundering, and any other behaviour that violates our Terms and Conditions. We will never sell your personal data to third parties for their own marketing purposes.
codwin does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud hosting providers — but only to the extent necessary for them to perform their services, and always under strict data protection agreements. If required by Philippine law, a court order, or a regulatory authority such as PAGCOR, we may disclose your personal information to the relevant government body or law enforcement agency. In the event that codwin undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any such change. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law. We will always inform you of any material changes to how your data is shared.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure. All personal data is stored on secure servers using industry-standard encryption, and access is restricted to authorised personnel only. We implement technical and organisational measures including firewalls, secure socket layer (SSL) technology, and regular security audits to protect your information from unauthorised access, loss, or disclosure. Your account is protected by a password that only you should know; we strongly recommend using a unique, strong password and enabling any additional security features available on the platform. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant Philippine authorities as required by the Data Privacy Act of 2012 (Republic Act No. 10173). If you believe your account has been compromised, please contact us immediately at [email protected].
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You have the right to access a copy of the personal data we hold about you, and to request corrections if any information is inaccurate or incomplete. You may request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. You have the right to object to the processing of your personal data for direct marketing purposes, and to withdraw your consent to any processing that is based solely on your consent. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our data protection team at [email protected] and we will respond within the timeframe required by applicable law.
codwin uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how Filipino players use the site so we can continue to improve it. Essential cookies are required for the platform to operate and cannot be disabled; these include session cookies that keep you logged in and security cookies that help protect your account. Analytics cookies help us understand which pages and features are most popular, how long players spend on the platform, and where technical issues may be occurring — this data is collected in aggregate and is not used to identify you personally. You can control non-essential cookies through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. For more information about the specific cookies we use and how to manage them, please contact [email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make material changes, we will notify registered users via the platform or by email to the address associated with your account, and the updated policy will be published on this page with a revised effective date. Your continued use of the codwin platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. If you have any questions about this Privacy Policy or how we handle your data, please visit our FAQ page or contact us directly at [email protected]. This policy was last reviewed in 2025 and applies to all users of the codwin platform in the Philippines.
Last reviewed: 2025. This Privacy Policy applies to all users of the codwin platform in the Philippines and is governed by the Data Privacy Act of 2012 (Republic Act No. 10173).
Now that you know how codwin protects your personal data, you can play with confidence. Join Filipino players already enjoying fast sports betting, secure PHP deposits, and VIP rewards — all on a platform built with your privacy in mind.